Continued: A real time comparison of FlipKart.com, Indiaplaza.in and Rediff Books...

May 3rd 2010:

Finally received the second book from Rediff. 10 working days (and 2 weekends) after I first ordered it! This against a promised delivery time of 7 working days. Bad! Saving grace though was that they responded to the query lodged with them asking for an explanation for the delay. I received an email within 48 hrs of lodging a complaint.

Have not received the pending book from Indiaplaza.in nor have I got a response to the query I lodged with them!! Has not kept to timelines nor is there a responsive customer service department. They should avoid taking orders for books that they do not have in stock as this it what is smells like.

Will keep you all updated! :)